October is National Women’s Small Business Month, a time to recognize women entrepreneurs who are breaking barriers, leading with passion, and inspiring others in their industries. One such leader right here in the Kansas City metro area is Kim Meyers, Owner and President of Top Notch Heating, Cooling & Plumbing in Lenexa, KS.
Kim has been with Top Notch Heating, Cooling & Plumbing for more than 30 years, guiding through growth, change, and innovation. She’s not only built a successful business but has also helped redefine what leadership in a traditionally male-dominated industry can look like.
Kim’s Unconventional Path to HVAC Leadership
Kim’s journey to becoming the president of Top Notch Heating, Cooling & Plumbing is anything but traditional. She originally studied fashion merchandising, but when her family asked her to join the company, she stepped in to help with dispatching and customer service. It was there she discovered her passion for helping people. What began as a temporary role quickly grew into a career path as Kim moved into sales in the field, earned her master mechanical license, and took on greater responsibilities as family members retired.
Today, Kim is the Owner and President, overseeing everything from sales and marketing to accounting and HR. But at the heart of her work, she says, is one core mission: customer service.
“The biggest thing we do at Top Notch is customer service. We are a customer service company that happens to do heating, cooling, plumbing, and even water treatment.” — Kim Meyers
Breaking Barriers and Shaping an Inclusive Industry
The HVAC and plumbing industry has long been considered a male-driven field, but Kim has proven that leadership is about expertise, teamwork, and passion—not gender. When asked about her experience as a woman in the industry, Kim emphasizes that it’s truly an inclusive field:
“I work with phenomenal men who take care of each other and provide excellent service. Every week, we meet, talk, and collaborate—there’s no ‘men’ or ‘women.’ We’re HVAC. We’re a team.”
Kim also notes that women are more present in the industry than many realize. From female technicians in the field to women working behind the scenes in service and support, she’s proud to see more women entering HVAC and plumbing careers. Her leadership shows that women can excel in any industry when they bring passion, dedication, and care for their community.
Kim’s Motivation: The Customer First Approach
After three decades in the business, Kim continues to love her work. What keeps her motivated?
- Meeting new people across Shawnee Mission and the Kansas City metro
- Helping customers solve problems and feel comfortable in their homes and businesses
- Building a team that cares deeply about their craft and community
At Top Notch Heating, Cooling, and Plumbing, every job—whether it’s heating repair, cooling installation, plumbing service, duct cleaning, or water treatment—comes with the same promise: a customer-first approach.
Serving the Kansas City Metro Area with Pride
Under Kim’s leadership, Top Notch Heating, Cooling & Plumbing has become a trusted name across Lenexa, Overland Park, Olathe, Shawnee, Leawood, and Kansas City, MO. With decades of experience, their team handles both residential plumbing to commercial HVAC needs, from seasonal heating tune-ups and AC repairs to plumbing emergencies and air quality improvements.
No matter the service, the Top Notch team operates with the same guiding values Kim has instilled: integrity, professionalism, and customer care. Kim’s story is one of determination, adaptability, and vision. From fashion merchandising to HVAC ownership, her path reflects the diverse journeys women take to become leaders in their industries. This National Women’s Small Business Month, we celebrate Kim and the countless other women who inspire future generations by showing that success comes from passion, persistence, and people-first values.
Work With Top Notch Heating, Cooling & Plumbing
If you’re in the Kansas City metro area and looking for reliable heating, cooling, or plumbing services backed by decades of expertise and leadership, look no further than Top Notch Heating, Cooling & Plumbing. Call today or schedule online to experience the difference of a team that puts customer service first.
