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Heating & Cooling FAQs

Heating & Cooling FAQs

Our licensed HVAC and plumbing technicians at Top Notch Heating, Cooling & Plumbing have decades of experience not only with installation and maintenance throughout the Kansas City area, but also with answering all your questions to ensure that you have the best information possible about your home’s heating, cooling, and plumbing systems.

We’ve compiled the answers to many of these questions as a resource for you—helping you become an informed customer.

Furnace & Heating FAQs

Find out the answers to questions like:

  • Do I need a furnace cleaning and tune-up every year?
  • What does AFUE mean?

Learn more about your heating system »

Air Conditioning & Cooling FAQs

Find out the answers to questions like:

  • When should I replace my AC?
  • Why is ice forming on my AC refrigerant coil?

Learn more about your cooling systems»

Heat Pump FAQs

Find out the answers to questions like:

  • What is the average lifespan of a heat pump?
  • Can I repair my own heat pump?

Learn more about heat pumps for heating and cooling your home »

Ductwork FAQs

Find out the answers to questions like:

  • Is duct sealing really that important?
  • How often should I have my ducts cleaned?

Learn more about your home’s ductwork needs »

Programmable Thermostat FAQs

Find out the answers to questions like:

  • What are the advantages of a programmable thermostat?
  • At what temperature should I set my thermostat?

Learn more about the benefits of programmable thermostats »

Frequently Asked Questions about Top Notch

Will Top Notch fix my HVAC system at night or on weekends if it stops working?

Yes! We offer 24 hour emergency HVAC service seven days a week; and we never charge for overtime!

How often should I have my HVAC equipment serviced?

For optimal performance and money-saving energy efficiency, you should have preventative maintenance on your furnace, air conditioner, or heat pump before each heating and cooling season.

What can I expect from calling Top Notch for my heating, cooling, and plumbing needs?

Not only are our plumbers and HVAC technicians some of the most qualified in the service industry, but they are also instilled with a sense of pride in their work and act in a professional and polite manner. This means they will leave your home as clean as it was when they came in by:

  • Covering up your floor
  • Laying drop cloths and runners
  • Walking with shoe covers
  • Cleaning up their work area before leaving

Check out what your neighbors have said about us »

Top Notch is a proud member of the Air Conditioning Contractors of America (ACCA). The ACCA helps consumers (like you!) select a heating and cooling contractor that will get the job done in a timely, professional, and courteous manner.

Does Top Notch offer flexible payment options?

Yes, we have multiple payment options that make payment a breeze. We accept cash, check, credit, or debit card—even ACH debit. In addition, we have a number of convenient financing options available with approved credit if you end up needing major repairs or replacement if you decide you want to upgrade your plumbing system or you need air conditioner replacement or furnace replacement. Talk to us today about the best payment plan for your family!

How do I know I’m making the best choice for my HVAC system?

Unsure if a quote or diagnosis you’ve received from another contractor? No need to worry, Top Notch offers free second opinions.

Our Reviews

I have been doing business with Top Notch for years… this is actually the third home I have had them doing service at. I subscribe to their VIP service, a tune-up in the summer and again in the winter. Well worth the money. Their techs know their stuff and I feel confident in their recommendations. I highly recommend Top Notch Heating & Air Conditioning!

- Jason, Overland Park

Top Notch provides first class service! Every time I call, I am treated like their most important customer. You are treated like family when you do business with Top Notch. Mike was very knowledgeable in explaining our options and all the various tax credit and utility programs available to us as consumers. We couldn’t be more pleased!

- John R.

Top Notch offers a great service. We are VIP members, which provides great benefits like reduced pricing on parts, yearly maintenance on heating/air units and no waiting if you have a problem. They offer peace of mind. The technicians are always very friendly and professional. We have been customers of Top Notch since we have owned our home. I would recommend them to our friends and family.

- Kevin, Olathe

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