About Top Notch Heating, Cooling & Plumbing
What’s in a name? Well, in our case, quite a bit! Everyone wants top notch service. Unfortunately, not everyone can provide it. You have to have the right people, the right skills, and most importantly, the right attitude.
Why Heating and Cooling In KC?
Our story is a little different than most industry stories. We didn’t start this business because we love heating and cooling or even because we grew up in the industry. We started this business because we knew that we knew how to deliver exceptional customer service. What we needed was a business that would be around for decades that we could pour our customer service expertise into. We found that in the heating and cooling industry. People will always need to stay cool in the summer and warm in the winter, so we figured it was a safe bet that heating and cooling was here to stay.
We Put Customer Service First
So instead of creating a heating and cooling company with a focus on customer service, what we’ve done is created a customer service company who focuses on heating and cooling services. It’s not too hard to find qualified heating and cooling professionals. But, as you have surely experienced with various service companies, it is hard to find excellent customer service. Seriously, that’s the more challenging of the two. So when we say we put customer service first, we mean it literally.
Expect Top Notch Service
Our technicians definitely have the skills to handle any kind of furnace or AC problem, but they have the skills to handle customer problems as well. They know that creating happy customers is our number one goal and we will do whatever it takes to make sure you are. A culture of customer service has to start from the top down, and at Top Notch, that’s exactly what happened and why we’re so successful. Give us a call and expect to experience top notch customer service.
We Love Helping Our Community
We love helping our neighbors any way we can. Here are just a few examples of how we serve those who need our help:
Traveling Turkeys….We help package Thanksgiving dinner baskets for needy individuals in KC.
We also LOVE giving to area schools and other charity events that have silent auctions! We even got the opportunity to work with the TV show Bargain Mansions. That was so much fun!
Quick Response For Your Heating & Cooling Needs
At Top Notch, we take heating and cooling repair seriously. Rarely are we not able to take care of you the day you call. From the person who answers your call to the technicians who respond, everyone at Top Notch feels a sense of urgency when we get a furnace or air conditioner repair call and we do our very best to be there fast. Our yellow trucks are fully stocked so that when we arrive, we have all the equipment to get you taken care of quickly.
No Overtime Charges
We never charge extra for working after 5. You can’t control when your AC or furnace will break down, so why should you be punished if it happens after 5? It’s bad enough that you have to deal with a broken furnace or air conditioner. We’re here for you when you need us and we’ll make sure you’re up and running as soon as possible, no matter when you call us.
24-Hour AC & Furnace Repair Service
Being able to heat or cool your home is vital to your comfort, and customer satisfaction is vital to our business. That’s why we offer 24-hour service. No matter when your system breaks down, one of our friendly technicians will be there in a jiffy to help get your home back to comfortable. You can count on Top Notch night and day!
The next time you need any help with your plumbing or HVAC system, make the right choice the first time by calling Top Notch Heating, Cooling & Plumbing for reliable services in the Kansas City area!